We understand everything there is to know about carpet cleaning.
Maintaining a clean and hygienic carpet can significantly add to the allure of your interior décor. When your carpet looks its best, it’s so much easier to show off your furnishings, artwork and the other personal objects in your home to their best advantage.
Tuft & Weave offers a comprehensive carpet cleaning service that will leave your carpets looking radiant and fresh. When you engage us to have your carpet professionally cleaned, we won’t just remove unsightly stains, we can help protect the investment you have made in your décor by increasing your carpet’s lifespan.
Tuft & Weave’s comprehensive carpet steam cleaning and carpet dry cleaning services can remove even the toughest stains and eliminate the impurities you can’t see. We’ve invested in the best equipment on the market to achieve optimal efficiency and obtain the best possible result for your carpet.
Not only can we remove stains, we can improve your carpet’s hygiene by eliminating allergens such as dust mites, and we can remove odours left by pets and spillages.
All our technicians are certified and up-to-date with the latest carpet fibres and cleaning techniques. Plus, all our services are delivered in accordance with Australian Standard AS / NZS 3733:2018, WoolSafe and IICRC Standards
We offer two cleaning methods: Hot Water Extraction (Carpet Steam Cleaning) and Very Low Moisture (Carpet Dry cleaning).
Because each carpet is different, our qualified Tuft & Weave technician will conduct a walk-through with you to inspect the carpet fibre, identify any visible issues and tailor the right solution for your needs. We pride ourselves on providing complete customer satisfaction.
Once we’ve completed our inspection, we undertake the following rigorous procedure to obtain the best results for your carpet.
We examine your carpet closely to determine its fibre composition and identify any staining that has occurred. We’ll then speak with you about how we plan to perform the carpet clean.
Leak-proof drop sheets are laid down to protect your floor and surrounds.
Using a HEPA filter vacuum cleaner with a rotating brush head, we pre-vacuum your carpet to remove 80% of deeply embedded dry soil.
We conduct a pre-spot to remove any dirt marks unlikely to be removed by normal cleaning.
We condition your carpet with a premium cleaning solution appropriate for the carpet fibre and soil. We agitate the solution to separate the bonded soil from the fibre to achieve a deep and thorough clean. We then conduct soil extraction using Hot Water Extraction (Carpet Steam Cleaning) or Very Low Moisture (Carpet Dry Cleaning).
Finally, we deodorise the carpet and groom the pile to remove tool marks, reset the pile and improve drying conditions.
We use an advanced stain removal process to address carpet stains that can’t be removed with pre-spotting and/or cleaning. These include stains caused by wine, coffee, pet urine, glue, paint, ink and nail polish, to name a few.
Tuft & Weave offers a spot dyeing service to repair discolouration of your carpet. Colour loss can be caused by harsh chemicals commonly found in DIY carpet cleaning products and sometimes by using advanced stain removal. Spot dyeing is sometimes necessary to repair damage caused by cheap cleaning products used by inferior carpet cleaning services.
For the ultimate in carpet protection, ask us about our best-in-class and environmentally friendly solvent-based or water-based carpet protection service. Not only is it completely safe for children and pets, it provides an effective barrier against re-soiling, abrasive dust, and water and oil-based stains.
Pet urine stain and odour remediation is a specialised treatment designed to repair damage caused by your four-legged friend. Carpet steam cleaning or dry cleaning won’t remove urine stains or offensive odours effectively because the uric salts trapped in the carpet pile can be reactivated by moisture and humidity.
We’re available to talk to you about available options and help you decide on the best remediation approach for your carpet.
Dust mites are tiny insects, too small to be seen by the naked eye, that are the most common allergen-producing organism found in homes. They live in carpets, upholstered furniture, bed pillows and mattresses. The enzymes in their faeces and their hard shells can cause dermatological and respiratory allergies in humans, such as eczema and asthma. In fact, as much as 90 per cent of the population can experience allergy-based symptoms as a result of dust mite allergens.
Tuft & Weave provides a safe and effective way to control dust mite allergens. We offer the Responsible Care System®, an allergy cleaning system that eliminates dust mites from the home. Because it is derived from renewable plant source surfactants, it’s non-toxic to humans, animals and plants.
To further reduce the likelihood of an allergic response to dust mites, we also apply Allergy Relief Treatment during the cleaning process. Allergy Relief Treatment is an aqueous solution that contains a powerful active ingredient derived from naturally occurring extracts found in fruit seeds and plants. Application of the solution can help reduce annoying allergic symptoms for up to six months.
Our technicians have achieved qualifications through the following leading industry training providers:
